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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Search Prioritization

  • Updated:

Elastic-search takes all our data, cleans it (stemming, HTML stripping, etc), and then puts it into an inverted index, where content is separated and organized.

 

Search uses 3 fields:

  • Title
  • Tags
  • _all

 

The _all field is essentially a very large string made out of an item’s inverted index (non-module widget content, documents, module items, etc.). You "hit" on this data based on occurrence and relevancy metrics. It also searches titles and tags, and if those "hit" it carries more weight (see Boost) than hitting on the ALL string.

 

The only two things that get a weighted factor (or a “boost”) in search results are Titles and Keywords. The rest of the results are based on the frequency of the search term. The search tool looks at everything in a long string and calculates how many times a term is referenced in content areas, descriptions, widgets, (etc). If a term is also in a title or keywords then it shows higher in the results.

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