We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Keep Content Consistent
Updated:
Best Practices
Repeat Important Information: Place actionable or commonly requested tasks/pages into multiple areas
Reasoning: Repetition throughout the site creates familiarity and ease of use. For instance, you could place Utility Payments under departments, information for residents, and a How Do I/Help Center to ensure that a user finds the instructions no matter where they look.
Use Links to Limit Duplicate Information: Store information in only one spot and link to it when it comes up in other areas
Reasoning: With the information in one spot, such as under the department responsible for the task, it will allow for easy updates to information.
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