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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Accessibility Scan Provider

  • Updated:

Recognized Accessibility Provider

CivicPlus highly prioritizes ensuring that sites are accessible to everyone. We constantly self-scout best practices in the industry and have dedicated ourselves to continuous improvement. After working with many expert companies, we selected AudioEye as our ADA (Americans with Disability Act) accessibility provider.

 

Due to the issue's priority in this industry, our clients have been inundated with scans of varying quality. The CivicPlus Support staff has been overwhelmed with sorting through the issues to determine if they are valid ADA issues. Often they are not.

 

CivicPlus has decided to exclusively recognize and address AudioEye website scans for ADA Accessibility concerns. Effective immediately, we will not address scans of other providers.

 

Complimentary Scan

We understand the position this places on some of our customers, so CivicPlus provides you with a complimentary website scan to accommodate your needs. To receive this scan, please contact your Customer Success Manager. If you do not know who your Customer Success Manager is, please contact Support.

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