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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Contacts in Domain Registration

  • Updated:

When you transfer domain control to CivicPlus, the domain registration at GoDaddy involves 5 contacts that are designated certain rights and privileges.

 

These contacts are:

  • Registrant: CivicPlus
  • Administrative Contact: You
  • Technical Contact: CivicPlus*
    • *If you did not transfer your domain name server (DNS), this will be your technical contact.
  • Billing Contact: CivicPlus
  • Domain Name Registrar: GoDaddy

 

Contact Definitions

  • Registrant: The licensee of the domain name. This is the individual or company that has the right to use, sell, or destroy a domain name. This party is the official owner and has the highest authority for the domain name. Usually, the registrant is the same as the administrative contact, however, in some circumstances, the registrant may designate another individual to be responsible for the maintenance of the name.
    • This is CivicPlus.
    • When using the whois utility, this party is listed at the top of the record. This person is the contact agent of the organization.
  • Administrative Contact: The licensee's appointed agent for the functions above and any other purpose. In the case that the Registrant is a company, the Administrative Contact should be an employee, director, or manager of the company. This person has full authority for all changes in our system so care should be taken in selecting the appropriate person to nominate for this role.
    • This is you.
  • Technical Contact: The person responsible for the maintenance of the DNS name servers associated with the domain name. This enables that contact to make updates if necessary if, for example, the name of the DNS name server changes. This party does not have the authority to transfer ownership or administrative rights.
    • This is CivicPlus if you transferred DNS. Otherwise, this is your Technical Contact.
  • Billing Contact: The primary point of contact responsible for paying for the domain name's license renewal fees.
    • This is CivicPlus.
  • Domain Name Registrar: An organization or commercial entity that manages the reservation of Internet domain names. VCG has partnered with GoDaddy as the registrar of VCG-managed domain names.
    • This is GoDaddy.

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