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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Take My Site Live

  • Updated:

If you wish to maintain control of your own DNS, you will need to be able to log into your DNS name servers to execute the IP address change - so make sure that you know how to log into that service before it is time to go live.

 

Whenever you change DNS records or name servers there is a delay. The rest of the internet and the other servers must receive communication about the change so that they can strategically cache data for a period of time to provide traffic communication faster.

 

Changes can take anywhere from a few moments to an hour to begin to display but can take up to 48 hours to completely propagate on the internet.

 

Instructions

When ready to take your site live, you will need to:

  1. Edit the A record(s) to replace the current IP address with the new sites IP address
    • Note: Your project manager will provide this new IP address to you close to your go-live date or a DNS administrator with CivicPlus will reach-out to you with specific instructions.
  2. Wait for new/changed information to propagate
    • Note: Changes can take 24 to 48 hours to appear, but usually updates on most networks appear within a few hours.

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