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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Site Search Overview

  • Updated:

Data Provided in Search Results

When a user completes a search, the results will contain the following information:

  • Icons to indicate the type of result
  • Name of the page or module item
  • Breadcrumbs to show where the source is located

 

Duplicates in Search Results and Auto-Complete

Our Search function benefits websites that include multiple links to the same content information to make specific content more easily found by users. A page associated with a site search will not appear in the search or autocomplete drop-down results multiple times.

 

The Search recognizes when the title and link of a page are the same, in which case the page will only appear one time within the search results and in the autocomplete drop-down menu.

 

Updating Results

Every 24 hours, our CMS (content management system) runs a Crawler Service that re-crawls and re-indexes new information on the site. If you Publish, Modify, or Remove an item on the site, it will still appear on the Site Search until this service runs again.

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