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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Permissions Levels Guide

  • Updated:

Abilities by Permission Level

Organization Owner

  • Can access all Site Tools
  • Can set Page and Site Tools permissions for all Groups
  • Can set Users as System Administrators

 

System Administrators

  • Full access and rights to all Pages and Site Tools
  • Has administrative control of the site
  • Has access to all functionality available to the client and all content within it

 

Owner

  • Can create and publish content to the sites
  • Has control at the category level (publish/unpublish, setting permissions, and so on)
  • Serves as a kind of mini-system administrator for a specific area of the website
  • Can edit Page Properties and toggle the Feature Column

 

Publisher

  • Can create and publish content (items) to the sites
  • Can approve an author’s work
  • Cannot delete pages or categories

 

Author

  • The lowest level of the actionable user on the admin side
  • Can create content but cannot make it public on the site
  • Must submit all work for approval
  • Cannot delete or publish any content

 

Reader

  • Has view access only

 

Supporting Articles

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