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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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iFrame Appears Empty

  • Updated:

If the content area of an iFrame (embedded video, Agenda page, form, etc.) appears empty when viewing the site securely (using https), the source link may be insecure. 

  • Check the iFrame’s source URL using Live Edit. Select the widget that contains the iFrame. A Custom HTML widget is the likeliest container, but iFrames may be held in any widget that allows direct editing of HTML. This may include the Editor, Legacy Editor, or Info Advanced widgets.
  • Check the iFrame's source URL. If it begins with http, then update the URL to use https.  If the iFrame continues to not work with “https” in the URL, please contact whoever hosts the embedded content for a secure link.     

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